[Archived - Jengu] Classic IMVU Client keeps saying 'Not Connected'

Posted 2 months ago by Community

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Posted by “Jengu” on August 18, 2024.

[Archived]

For the past week my IMVU client has continuously said "not connected" in the bottom right-hand corner. I have updated the client, signed out and back in multiple times, and uninstalled/reinstalled. I've altered settings on my computer and changed them back to default. I've tried the 'run as administrator'. Nothing works, it still says 'not connected'. I've even disconnected from the internet then reconnected and reset the router. I'm at a loss now, I've done everything I've read about, every fix listed on Google and the Help forums. Does anyone know what's going on, if this is a server issue, or if there's something else I could try?

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Community posted 2 months ago Admin

Posted by “JAM” on August 21, 2024.

[Archived]

Hi @Jengu​, please contact customer service for the issue you are having.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

Thanks

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