Every time I load up the mobile app.. my avatar isn’t showing and when I join the chat room it loads and then says it’s an error.
I have reinstalled/installed the app back.. I even when to the iOS settings and had everything cleared like the data.. then I opened the app and I was able to see my avatar.
BUT 5 mins later, my avatar went invisible again! And I couldn’t load in the chat anymore. When I did the troubleshooting steps over it didn’t work and now it just won’t load !!
idk what to do and nothing is working..
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Communityposted
3 months ago
Admin
Posted by “xLunaStonex” on January 08, 2024.
[Archived]
Hi @Nalamara , please contact customer service for the issue you are having.
Posted by “Nalamara” on January 05, 2024.
[Archived]Every time I load up the mobile app.. my avatar isn’t showing and when I join the chat room it loads and then says it’s an error.
I have reinstalled/installed the app back.. I even when to the iOS settings and had everything cleared like the data.. then I opened the app and I was able to see my avatar.
BUT 5 mins later, my avatar went invisible again! And I couldn’t load in the chat anymore. When I did the troubleshooting steps over it didn’t work and now it just won’t load !!
idk what to do and nothing is working..
0 Votes
3 Comments
Community posted 3 months ago Admin
Posted by “xLunaStonex” on January 08, 2024.
[Archived]Hi @Nalamara , please contact customer service for the issue you are having.
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Thanks
0 Votes
Community posted 3 months ago Admin
Posted by “DaddyJay1607” on January 06, 2024.
[Archived]i’ve got the exactly same problem, I took everything off and it still won’t work
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Community posted 3 months ago Admin
Posted by “Nalamara” on January 05, 2024.
[Archived]PROBLEM SOLVED
just take off everything you got on (default avi) it was something I had on that stopped me from loading up.
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