[Archived - Serz21] Password reset does not work

Posted 10 months ago by Community

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Posted by “Serz21” on March 06, 2024.

[Archived]

Password reset does not work, the e-mail input transition field receives a message as expected, but when you click on the link in the letter, only a black screen is visible there are no lines to enter a new password, and so not only I asked my friends the same thing there are no lines. How can I fix it?

 

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Community posted 10 months ago Admin

Posted by “Nifi” on March 09, 2024.

[Archived]

Hi @Serz21​, please contact customer service to report the issue/s you are having with mobile. 

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to File and Respond to a Ticket: http://im.vu/help396

How to File a Ticket on Mobile: http://im.vu/help769

 

Thanks

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Community posted 10 months ago Admin

Posted by “LUSIKlifeSERZ” on March 07, 2024.

[Archived]

All the guys have restored the functionality of the site, come in and restore it.

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