[Archived - ShantaeSmith1] I can’t log into my account through facebook

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Posted by “ShantaeSmith1” on March 19, 2024.

[Archived]

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Community posted 2 months ago Admin

Posted by “Nifi” on March 22, 2024.

[Archived]

Hi @ShantaeSmith1​, this article explains how to file and respond to a Ticket: http://im.vu/help396

 

Thanks

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Community posted 2 months ago Admin

Posted by “ShantaeSmith1” on March 22, 2024.

[Archived]

How do you contact customer service?

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Community posted 2 months ago Admin

Posted by “Nifi” on March 22, 2024.

[Archived]

Hi, please contact Customer service for the issue you are having.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to File and Respond to a Ticket: http://im.vu/help396

How to File a Ticket on Mobile: http://im.vu/help769

 

Thanks

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Community posted 2 months ago Admin

Posted by “blushingguppiegr5293” on March 20, 2024.

[Archived]

I can’t log in either did yall fix it yet

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Community posted 2 months ago Admin

Posted by “AQUA22086” on March 20, 2024.

[Archived]

Mine too I can't log in I'm patiently waiting hope they fixed soon

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Community posted 2 months ago Admin

Posted by “TagWick” on March 20, 2024.

[Archived]

Hello @[eviljavon

 

**Don't worry, the IMVU team is aware of the Facebook login issue and is actively working on a solution.**

 

**Here is some information about the issue:**

 

* **Known issue:** The IMVU team is aware of the issue and is actively working on a fix.

* **Global issue:** The issue is affecting all users who are trying to log in to IMVU using Facebook.

* **No ETA for fix:** The IMVU team is working as quickly as possible to fix the issue, but there is no estimated time of arrival for the fix.

 

**Here are some things you can do while the issue persists:**

 

* **Try logging in to IMVU using your username and password:** If you have an IMVU account, you can try logging in using your username and password.

* **Create a new IMVU account:** If you don't have an IMVU account, you can create a new one.

* **Access IMVU on a web browser:** If you are using the IMVU app, try accessing IMVU on a web browser.

* **Check the status of the issue:** You can check the status of the issue on the IMVU website: [https://dle.rae.es/inv%C3%A1lido](https://dle.rae.es/inv%C3%A1lido).

 

**IMVU apologizes for the inconvenience:**

 

The IMVU team apologizes for the inconvenience caused by this issue. They are working as quickly as possible to fix the issue and restore access to Facebook login.

 

**Thank you for your patience:**

 

IMVU appreciates your patience and understanding while they work to fix this issue.

 

**If you have any questions or suggestions, please do not hesitate to contact IMVU support:**

 

* **IMVU Help Center:** [https://help.imvu.com/s/](https://help.imvu.com/s/)

* **Contact Support:** [https://about.imvu.com/contact](https://about.imvu.com/contact)

 

**I hope this information is helpful!**

 

**Remember:** IMVU is always working to improve the user experience and address issues. If you have any questions or suggestions, please do not hesitate to contact IMVU support.

 

**T

hank you for your understanding!**

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Community posted 2 months ago Admin

Posted by “eviljavon” on March 20, 2024.

[Archived]

I can’t still get in

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Community posted 2 months ago Admin

Posted by “TagWick” on March 20, 2024.

[Archived]

Hello​ @ShantaeSmith1​ 

 

 

**The IMVU team apologizes for the inconvenience caused by this issue. They are working as quickly as possible to fix the problem and restore access to Facebook login.**

 

**Thank you for your patience:**

 

IMVU appreciates your patience and understanding while they work to fix this issue.

 

**If you have any questions or suggestions, please do not hesitate to contact IMVU support:**

 

* **IMVU Help Center:** [https://help.imvu.com/s/](https://help.imvu.com/s/)

* **Contact Support:** [https://about.imvu.com/contact](https://about.imvu.com/contact)

 

**I hope this information

is helpful!**

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