[Archived - MrJayasekara] I have verified my email and it's again and again asking me to verify my email to send messages

Posted 4 months ago by Community

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Posted by “MrJayasekara” on March 27, 2024.

[Archived]

It appeared to verify my email to send dm to users who are not friends of me. I did it and it's repeating again and again asking me to verify email even though I have already done it

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Community posted 4 months ago Admin

Posted by “obongled5fd” on March 30, 2024.

[Archived]

Don't feel bad I'm having the same issue and they send you on a goose chase. If you have the time to message others on here (moderators) you have time to come up with a solution. The verification should work the moment you confirm through email but it doesn't. Never had this problem when I originally started years ago. Is there a hidden switch in the settings?

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Community posted 4 months ago Admin

Posted by “Nifi” on March 30, 2024.

[Archived]

Hi @MrJayasekara​, please contact Customer service for the issue you are having.

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to File and Respond to a Ticket: http://im.vu/help396

How to File a Ticket on Mobile: http://im.vu/help769

 

Thanks

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