I was told that I had to wait until May 18 to log back in till my account here is the 18th and I still can't log into my account so what am I supposed to do?
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C
Communityposted
over 1 year ago
Admin
Posted by “DarkAngel5” on May 19, 2024.
[Archived]
Hi @imbackbhookie , if your account has been disabled for a certain number of days, your account should be re-enabled on the date and time in which your account was initially disabled. For example, if you were banned for 24 hours on June 1st at 5 am, you should be able to log back into your account on June 2, at 5:01 am.
Posted by “imbackbhookie” on May 18, 2024.
[Archived]I was told that I had to wait until May 18 to log back in till my account here is the 18th and I still can't log into my account so what am I supposed to do?
0 Votes
1 Comments
Community posted over 1 year ago Admin
Posted by “DarkAngel5” on May 19, 2024.
[Archived]Hi @imbackbhookie , if your account has been disabled for a certain number of days, your account should be re-enabled on the date and time in which your account was initially disabled. For example, if you were banned for 24 hours on June 1st at 5 am, you should be able to log back into your account on June 2, at 5:01 am.
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Thanks
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