[Archived - SherikaBrooks] Why cant I purchase apartments on here

Posted 10 months ago by Community

Post a topic

Un Answered

Community Admin

Posted by “SherikaBrooks” on May 31, 2024.

[Archived]

What dont the apartments show up on my mobil app I'm trying to buy a house and I don't get rooms or decorations can u fix this

0 Votes

1 Comments

Community posted 10 months ago Admin

Posted by “Nifi” on June 05, 2024.

[Archived]

Hi @SherikaBrooks, there are a few reasons that you may be receiving this error, which include:

1. Your account may be on hold

2. You are trying to buy a full outfit with Promo Credits

3. You are attempting to buy a product from a disabled creator

4. You are attempting to buy a product that is hidden or set to Display Only by a creator

This article explains Account Holds: http://im.vu/help647

How to contact Customer Service:

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

Also, if you have any more questions or would like to comment further in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002D9ThnCAF

Thanks

0 Votes