I got a message saying my account was locked. I don’t know why it would be locked minus the fact I haven’t played in two years but now that I’m back on I’d like to earn credits again. I watched over 7 videos for free credits and I’m not getting anything. I tried buying credits and it won’t pop up options.
Posted by “kate935509” on June 09, 2024.
[Archived]I got a message saying my account was locked. I don’t know why it would be locked minus the fact I haven’t played in two years but now that I’m back on I’d like to earn credits again. I watched over 7 videos for free credits and I’m not getting anything. I tried buying credits and it won’t pop up options.
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Community posted 2 months ago Admin
Posted by “Nifi” on June 11, 2024.
[Archived]Also, if you have any more questions or would like to comment further in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002JgIA0CAN
Thanks
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Community posted 2 months ago Admin
Posted by “Lucas” on June 10, 2024.
[Archived]Hi @kate935509, this article explains Account Holds and what to do: http://im.vu/help647
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
Thanks
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