[Archived - katieblahblah] Password reset

Posted 7 months ago by Community

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Posted by “katieblahblah” on July 19, 2024.

[Archived]

I needed to reset my password and had to call the number. They gave me a temporary password to use but it keeps saying “too many attempts”. They said to wait an hour and try again so I did. It’s been 3 hours and it still won’t let me in. What can I do now?

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Community posted 7 months ago Admin

Posted by “Nifi” on July 21, 2024.

[Archived]

Hi @katieblahblah​, this article explains what to do if you receive a “Too Many Login Attempts” error message: http://im.vu/help868

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Also, if you have further questions or wish to comment more in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002KGq2sCAD

 

Thanks

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