[Archived - percs4] I had $35 dollars on a gift card and purchased 50,000 credits on the website or $27.49 but it says I have insufficient funds but the card is active. What should I do ?

Posted 2 months ago by Community

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Posted by “percs4” on July 21, 2024.

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Community posted 2 months ago Admin

Posted by “Nifi” on August 04, 2024.

[Archived]

Hi @percs4​, this article explains issues/errors buying Credits and addons from the IMVU Credit store: http://im.vu/help393

 

How to contact Customer Service: 

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

Thanks

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