[Archived - nshayyy] Why is my account on hold?

Posted 3 months ago by Community

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Posted by “nshayyy” on August 13, 2024.

[Archived]

I previously created this account on my mums email, and I haven’t logged into the app for about 2/3years. I recently logged back into it and managed to access the account. I tried changing my emails to my current email but it won’t allow me to and says my account is on hold

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Community posted 3 months ago Admin

Posted by “Nifi” on August 19, 2024.

[Archived]

Hi @nshayyy​, this article explains Account Holds and what to do: http://im.vu/help647

 

How to contact Customer Service:

https://help.imvu.com/s/contactus

 

Also, if you have any more questions or would like to comment further in regards to this matter, please see this topic: https://help.imvu.com/s/question/0D54p00002JgIA0CAN

 

Thanks

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