Account on hold

Posted about 1 year ago by Guest

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Guest

My account has been out on hold for being inactive for a while and i have no idea who to contact or what to do in order to get it working again. Can someone help me.

13 Votes

24 Comments

Guest posted 2 months ago

I know it has been seven days, but please! I don't want to end up waiting for A REPLY FROM AN AGENT FOR A YEAR to leave my call for help unanswered!! tickets/654557, if anyone can tell me if they experience the same login issue, let it be known with the ticket provided.

0 Votes

MrsSkyyBeautyRoyale posted 2 months ago

complete a ticket is a joke they still dont process the release within7 days

1 Votes

MrsSkyyBeautyRoyale posted 2 months ago

I have been waiting for tmy account to be released, the phone number they provided does not work

1 Votes

Guest posted 2 months ago

My account got restricted four times already and I've been sending in the documents as they need it and I made another account with same documents and they restricted it again and it's getting really ridiculous how they keep restricting people's account if they have the documents that's needed and I am paying money to play this app but not don't think it's fair for them to keep restricting if they see the document sent before they should automatically unrestrict the account because it's not fair I'm putting in my money to play this app to purchase things and still they restricted and when I apply for AP as needed they need it to confirm it and it should have been already say it's confirmed they should look at it when the documents of your ID in your bank credit card it was sent to them they should automatically unrestricted count instead of keeping it restricted for the long time this is not fair to people that pay money on the app and they always restrict people's account is getting very annoying

1 Votes

Guest posted 2 months ago

My account got restricted 4 times already vandci sent them the proper documents as neede

1 Votes

Healbot posted 3 months ago

I've been waiting almost a month and no response from imvu agent

4 Votes

Guest posted 4 months ago

My accounts was put on hold due to billing issues and I've submitted a ticket with the information they needed and it's been 6 days since I did that and they changed my age to 17 cause I couldn't prove I was 18 at the time but, now I can and they aren't resolving my issue, Imvu customer service sucks. And the funny part is that they asked me to change my rating for the app too, since I did give it a one star due to lack of help.

2 Votes

Illyriael posted 4 months ago

I've been waiting for 20 days now... This is getting ridiculous. I can't even get VIP to chat with a staff member

4 Votes

Guest posted 6 months ago

so i buy the age restriction i did the pocesswith photo id then my face an d after theygot the mon ey from me i got the n n otification that i faild it how that works?

1 Votes

Guest posted 6 months ago

Mein Konnto CIGDMx ist einige zeit wegen inaktivität gesperrt ich war krank ich konnte nicht spiel reingehen können sie mir bitte helfen (Freigeben ) damit ich wieder weiterhin mit meine freunde sprechen kann. Ich werde mich sehr freuen wenn sie mir helfen können.

1 Votes

Guest posted 6 months ago

Hallo mein konnto ist gespert weil ich zu lange nicht in spiel reingehen konnte mein Avatar konnto ist CIGDMx können sie wieder bitte frei geben damit ich wieder weiterspielen kann

Danke

1 Votes

HarleyBiddable posted 7 months ago

If you are VIP call 1-866-761-0975 option 2

1 Votes

Kely221 posted 8 months ago

Please advise how I can confirm my account has been suspended. It says to accept our policy to proceed.

1 Votes

Guest posted 9 months ago

I've been trying get My Account was placed on Hold and each time I sent a ticket and get an email saying it been take care and it hasn't been.

2 Votes

Guest posted 10 months ago