I don't load when I enter a room.

Posted 4 months ago by ChristossAlex

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ChristossAlex
ChristossAlex

Hello,

Please check the mobile app. We don't load when we enter a room. The room is very light and does not justify this. We do not see the other person or ourselves. This has been happening for the past few days. It didn't happen before. I have been told that other friends of mine who come in with a mobile phone also suffer from it. I hope you take this seriously and fix it. Thank you.

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Ashleyellen Staff

Ashleyellen posted 4 months ago

No problem ☺️ have good day! 

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ChristossAlex

ChristossAlex posted 4 months ago

Thanks!!!

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Ashleyellen Staff

Ashleyellen posted 4 months ago

if the steps n doesn’t work . Contact imvu non vip takes 1-5 days response https://support.imvu.com/support/home

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ChristossAlex

ChristossAlex posted 4 months ago

Yes I have deleted it 10 times and reinstalled it, I have done the reboots on the mobile as prescribed. I know from mobile and apps, what is happening here is prototype. I don't know what else to say.

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Ashleyellen Staff

Ashleyellen posted 4 months ago

Hello , have you deleted the app and reinstalled again ?

Here steps how to fix it https://support.imvu.com/support/solutions/articles/154000196660-basic-troubleshooting-steps-for-imvu-mobile if it doesn’t work contact imvu https://support.imvu.com/support/home non VIP takes 1-5 days response 

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