HOLD ON ACC

Posted about 2 months ago by Guest

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Guest

I am writing to inquire about the status of my account, which has been on hold for a few weeks now. This issue is preventing me from making any purchases, and I would appreciate your assistance in resolving it as soon as possible.


Could you please provide me with the reason for the hold and any steps I need to take in order to reactivate my account?

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LestatDeLioncourt

LestatDeLioncourt posted about 2 months ago

Hi , this article explains Account Holds and what to do: http://im.vu/help647
 
How to contact Customer Service:
https://help.imvu.com/s/contactus
 
Thanks

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Ashleyellen Ashleyellen

Ashleyellen posted about 2 months ago

Hello, you need to contact imvu to get it off hold https://support.imvu.com/support/home 

Non vip takes 1-5 days response. They may ask you questions for you to answer their questions 

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