Credit purchase pending

Posted 24 days ago by Beber

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Beber

Hi, I noticed that recently every time I buy credits on imvu, I don't get the credits right away so I go to settings and it says my order is "in review" even though the money has already been taken out of my account.. this is happening right now and its been 2 hours since I bought the credits, the money was taken off my card but I still haven't got my credits. Why???

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Ashleyellen

Ashleyellen posted 23 days ago

Hello , IMVU pends orders as a security measure

https://www.imvu.com/next/settings/order/


This article explains pending orders

http://im.vu/help394


contact imvu

https://support.imvu.com/support/tickets/new

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