Account on hold

Posted 3 months ago by CrushStyles

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CrushStyles

My account has been placed on hold for verification,  yet it won't allow my to submit a case ticket to verify i own the account.  I fill out the ticket but the submit button never highlights as an option to start a ticket regardless if i do it mobile or on computer.   I can still send and receive messages, but can do anything else?  Any other options?

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Meeows Ashleyellen

Meeows posted 3 months ago

Hello, 

This article explains Account on Hold http://im.vu/help647


Contact imvu https://support.imvu.com/support/tickets/new

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G

Guest posted 3 months ago

my account is on hold for no reason may yall take it off.

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Meeows Ashleyellen

Meeows posted 3 months ago

Hello, make sure you’re log in first before making a ticket 

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