Bought credits and never received them.

Posted 14 days ago by Guest

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Guest

I bought 30,000 credits for 16.99 and never received them. Idk if it’s a bug but I have no idea how to get in contact with IMVU about this. The transaction posted to my bank account but I haven’t seen any credits. I didn’t even receive an email confirmation. Who do I reach out to about this 

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Ashleyellen

Ashleyellen posted 14 days ago

Hello, IMVU pends orders as a security measure

https://www.imvu.com/next/settings/order/


This article explains pending orders

http://im.vu/help394


contact imvu 

https://support.imvu.com/support/tickets/new

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