Friend having connection issue

Posted 7 days ago by Samararoseprime

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Samararoseprime

Hello all,

One of my friends is trying to use IMVU Classic and has been getting this error when she logs in: the imvu service could not be reached. Please check your internet connection and try again. <urlopen.error [ssl:certificate_Verify_Failed] certificate verify failed (_ssl.c661)>


This is happening with both windows and mac versions, She has tried rebooting her machines, reinstalling imvu and even updating the OS's python install. Any help would be much appreciated. Thank you.

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LestatDeLioncourt

LestatDeLioncourt posted 7 days ago

Only to add to the conversation... While waiting to get your reply see some of these troubleshooting techniques.

 http://im.vu/help1067

I hope this helps.



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Ashleyellen Ashleyellen

Ashleyellen posted 7 days ago

Hello, contact imvu with your experience you’re having. 


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769 


Contact imvu https://support.imvu.com/support/tickets/new

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