my account is on hold

Posted 2 months ago by LADYICAYxxx5

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LADYICAYxxx5

Hi can someone help me. My account is currently on hold I submit a ticket Nov 28 till now the issue has not been resolve.

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Ashleyellen Ashleyellen

Ashleyellen posted about 2 months ago

Hello. @Guest

This article explains about account on hold http://im.vu/help647


contact imvu https://support.imvu.com/support/tickets/new


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769 

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Ashleyellen Ashleyellen

Ashleyellen posted 2 months ago

Hello @LADYICAYxxx5 That’s great news ! You’re so welcome !

1 Votes

L

LADYICAYxxx5 posted 2 months ago

HI ash,


Thanks for your help. Help center just message me this morning ang they already removed the hold in my account. Thank you alot have a greatday ahead.

0 Votes

Ashleyellen Ashleyellen

Ashleyellen posted 2 months ago

Hello. @Guest

This article explains about account on hold http://im.vu/help647


contact imvu https://support.imvu.com/support/tickets/new


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769 

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G

Guest posted 2 months ago

My account has been placed on hold

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Ashleyellen Ashleyellen

Ashleyellen posted 2 months ago

Hello @LADYICAYxxx5

Tell me your ticket number please?

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L

LADYICAYxxx5 posted 2 months ago

I already tried so many times since the day you metion it till now i am unable to send any message 

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Ashleyellen Ashleyellen

Ashleyellen posted 2 months ago

Can you refresh your website and try again. if it has been more then 10 minutes cool down . 

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L

LADYICAYxxx5 posted 2 months ago

Thanks, I tried to contact one of the mod however I am receiving error message again and I sent any message. See attachment below.

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Ashleyellen Ashleyellen

Ashleyellen posted 2 months ago

Tap this link http://im.vu/help756 you can pick who to contact by mod , To help you get hold of imvu 

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L

LADYICAYxxx5 posted 2 months ago

I havent recieve any reply from the help center I already have a ticket and still waiting for agent. What do you mean I can Contact Moderators, What dO I need to do?


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Ashleyellen Ashleyellen

Ashleyellen posted 2 months ago

Hello, if you have not got the response from imvu to 5 days you can contact moderators http://im.vu/help756


If you have got the response by imvu contact imvu again https://support.imvu.com/support/tickets/new 


This article explain about account on hold http://im.vu/help647

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