We apologize for the delay in our response and any inconvenience it may have caused. We understand that waiting can be frustrating, but we are dedicated to assisting you with your issue and will work diligently to resolve it as soon as possible.
Thanks for taking your time to contact us about your Peer Review. I’d be happy to assist you.
It is our aim to maintain quality and appropriate items in our catalog. After viewing your voting history, we have seen that your verdicts have repeat instances wherein there were products that passed your review which were overtly miss rated. As a preventative measure, we have removed the privilege of allowing you to participate in Peer Review from your account.
However, as a valued customer, I will consider returning that privilege to you as a onetime courtesy. Further violation will have your ability to review products permanently removed.
Moving forward, please make sure to carefully review products and pass only those that are rated accordingly.
If you have other concerns, just send us a message.
You might receive a brief survey in your email. If you could take a couple of minutes to fill that out, we would really appreciate your feedback.
We have a library of Help Articles available on our website. To find answers to your most important questions, just go to http://im.vu/help-articles
Sincerely,
Raymond IMVU customer support
I AM NOT A LAIR I DONT DO REVIEWS AND THEY ARE GOING TO TAKE IT AWAY FROM ME
Yesterday I was banned, and just now I got banned again. Can one even be banned twice?
0 Votes
JanXuanposted
9 months ago
Well, obviously I also did the right thing wrong. Maybe it was because of the 5x "Oops, this product has already passed", which is not my fault when IMVU send products through peer while they have already passed.
Maybe it was because I skipped a few products because there was no product to be seen in the 3D view so there was no way how I could make a proper vote. Also they have not yet fixed the missing info in the right side of the 3D view, which is not my fault!
In stead of getting rewarded for failing a product that was clearly misrated, I now got banned from peer. So much for helping IMVU. Thanks, but no thanks,. It is IMVU's loss and the creators are the victims, because banning us will slow down peer review.
I am not going to beg to get my "privilege" back. I don't want to risk to lose my account for doing the right thing.
I'm done with helping IMVU. It is IMVU's loss, not mine. @Saturi @Drosselmeyer
0 Votes
Petrazenkaposted
9 months ago
Besides the EXTREMELY LOW wage earned from doing the work of peer review there are an increasing amount of other valid complaints about it.
I don't think IMVU has ever increased the wage above 5 promo credits per product reviewed. If one does the math of the average hourly wage of doing peer review in a proper and serious way then it amounts to an EXTREMELY LOW wage.
With the amount of time it takes to load a product, properly test it, load the page to either pass it or give reason to why it fails, then load next page and click load product takes an average of 4 minuets IF ALL the products are simple without multiple sitting / standing spots and without multiple triggers. (see footnote 1 at bottom)
IMVU should consider increasing the amount paid for peer review to properly reflect the time and effort used (see footnote 2 at bottom). If this results in IMVU needing to increase the price a developer needs to pay to submit a product then so be it. Alternatively IMVU could consider making it a requirement for a developer to peer review X amount of products for each product that the developer submits; with X = the amount of positive reviews required to pass a product.
Footnotes:
1.It can be debated if complex products with either multiple sitting / standing spots or multiple triggers should give a higher wage to those who review them because it stands to reason such products will take more time and effort to review properly.
2 Maybe real life minimum wage should be used as a measuring stick when calculating a fair wage for peer review. It can be debated which of which location to use when it comes to minimum wage since the standards and wage laws differ by location. Furthermore it can also be debated if the calculations should include taxes.
* I think we can all agree that paying 5 promo credits per product that is reviewed is not enough to motivate anyone. *
0 Votes
iR0Bposted
9 months ago
Hi Petrazenka
I don't say that it is a “privilege” because I consider it so, I wrote it that way, because that is how imvu defines it and explains it, and does it exactly with that word in some messages.
1 Votes
Petrazenkaposted
9 months ago
iR0B
If that is true then it's another reason to skip reviewing products like those cutouts regardless of the products ratings.
You wrote that peer review is a privilege that can be lost. With every complaint about the peer review system in this and other similar threads on the topic of peer review then I question if it's a privilege. Maybe you would care to elaborate to whom peer review is a privilege to and also how you personally define the word: privilege.
I will probably state more on this topic about the peer review system.
0 Votes
iR0Bposted
9 months ago
Since I stopped by, I'm going to tell what recently happened (which I didn't do in my other post).
Recently several people have lost PR for various reasons, I saw a product in the PR that was “cutout” avatar type was an illustration of a doll without clothes which was rated as AP, which was within the parameters, as it was only for AP audience.
But then, that same creator had several of those in his store which were graded as GA, and by now he has lost his account, (I don't know if temporarily).
However, those people who apparently voted “correctly” on some of his products that were rated correctly because they were marked as AP, have lost the privilege. (They are not to blame that many of that creator's products were mis-rated).
It has also happened that some creators put a “red” color very similar to imvu's minimum coverage, especially in women's clothing, and are mistakenly misgraded.
And in some other products where apparently everything is fine, but then it turns out that for some reason appears in “your incorrect votes”, in conclusion, there are many confusions.
1 Votes
iR0Bposted
9 months ago
I think there are many confusing options when giving a verdict to some products within the PR that should be clarified and better explained by imvu, just when you think you do the right thing, it turns out you don't, and just for that they take away the privileges.
1 Votes
Petrazenkaposted
10 months ago
Today I had to fail an item because the product name and description did not match the product. The product name was misleading and the product was also of low quality.
So not to publicly shame the developer I will give an example of the way the product name and description were misleading instead of name the actual product.
Product is a dull ash grey tail and the texture color is solid without any slight shading nor any hints of cat hair.
Besides a box called Misleading that one can pick to fail a product then IMVU should add 2 more boxes:
1. Texture or Mesh incompatibility: The texture or mesh of the product has some glitch. Most often found in outfit products but can occur in furniture too.
Example : A pair of boots that has holes in the texture where one can see through or fits improperly so it doesn't mold to the surface underneath.
2. Poor quality: The product is of such low quality that the developer should take an official IMVU tutorial on how to create.
Currently if a product is of very poor quality or if there is texture / mesh incompatibility then I only have the option to skip the product by neither passing nor failing the product.
1 Votes
JanXuanposted
12 months ago
lol, I got about the opposite. I failed four clearly wrong items and did not get rewarded for even one. I guess that many wrong items pass because some people don't actually take a good look. This can be triggered by the fact that often products have already passed before you can make a vote, but when you go too fast you are summoned to view in 3D again.
I think that IMVU should delete that "Oops, thre product has already passed" to allow people to take a better look without losing the chance to vote.
We apologize for the delay in our response and any inconvenience it may have caused. We understand that waiting can be frustrating, but we are dedicated to assisting you with your issue and will work diligently to resolve it as soon as possible.
Thanks for taking your time to contact us about your Peer Review. I’d be happy to assist you.
It is our aim to maintain quality and appropriate items in our catalog. After viewing your voting history, we have seen that your verdicts have repeat instances wherein there were products that passed your review which were overtly miss rated. As a preventative measure, we have removed the privilege of allowing you to participate in Peer Review from your account.
However, as a valued customer, I will consider returning that privilege to you as a onetime courtesy. Further violation will have your ability to review products permanently removed.
Moving forward, please make sure to carefully review products and pass only those that are rated accordingly.
If you have other concerns, just send us a message.
You might receive a brief survey in your email. If you could take a couple of minutes to fill that out, we would really appreciate your feedback.
We have a library of Help Articles available on our website. To find answers to your most important questions, just go to http://im.vu/help-articles
Sincerely,
Raymond
IMVU customer support
I AM NOT A LAIR I DONT DO REVIEWS AND THEY ARE GOING TO TAKE IT AWAY FROM ME
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9 Comments
JanXuan posted 9 months ago
Yesterday I was banned, and just now I got banned again. Can one even be banned twice?
0 Votes
JanXuan posted 9 months ago
Well, obviously I also did the right thing wrong. Maybe it was because of the 5x "Oops, this product has already passed", which is not my fault when IMVU send products through peer while they have already passed.
Maybe it was because I skipped a few products because there was no product to be seen in the 3D view so there was no way how I could make a proper vote. Also they have not yet fixed the missing info in the right side of the 3D view, which is not my fault!
In stead of getting rewarded for failing a product that was clearly misrated, I now got banned from peer. So much for helping IMVU. Thanks, but no thanks,. It is IMVU's loss and the creators are the victims, because banning us will slow down peer review.
I am not going to beg to get my "privilege" back. I don't want to risk to lose my account for doing the right thing.
I'm done with helping IMVU. It is IMVU's loss, not mine. @Saturi @Drosselmeyer
0 Votes
Petrazenka posted 9 months ago
Besides the EXTREMELY LOW wage earned from doing the work of peer review there are an increasing amount of other valid complaints about it.
I don't think IMVU has ever increased the wage above 5 promo credits per product reviewed. If one does the math of the average hourly wage of doing peer review in a proper and serious way then it amounts to an EXTREMELY LOW wage.
With the amount of time it takes to load a product, properly test it, load the page to either pass it or give reason to why it fails, then load next page and click load product takes an average of 4 minuets IF ALL the products are simple without multiple sitting / standing spots and without multiple triggers. (see footnote 1 at bottom)
IMVU should consider increasing the amount paid for peer review to properly reflect the time and effort used (see footnote 2 at bottom). If this results in IMVU needing to increase the price a developer needs to pay to submit a product then so be it. Alternatively IMVU could consider making it a requirement for a developer to peer review X amount of products for each product that the developer submits; with X = the amount of positive reviews required to pass a product.
Footnotes:
1.It can be debated if complex products with either multiple sitting / standing spots or multiple triggers should give a higher wage to those who review them because it stands to reason such products will take more time and effort to review properly.
2 Maybe real life minimum wage should be used as a measuring stick when calculating a fair wage for peer review. It can be debated which of which location to use when it comes to minimum wage since the standards and wage laws differ by location. Furthermore it can also be debated if the calculations should include taxes.
* I think we can all agree that paying 5 promo credits per product that is reviewed is not enough to motivate anyone. *
0 Votes
iR0B posted 9 months ago
Hi Petrazenka
I don't say that it is a “privilege” because I consider it so, I wrote it that way, because that is how imvu defines it and explains it, and does it exactly with that word in some messages.
1 Votes
Petrazenka posted 9 months ago
iR0B
If that is true then it's another reason to skip reviewing products like those cutouts regardless of the products ratings.
You wrote that peer review is a privilege that can be lost. With every complaint about the peer review system in this and other similar threads on the topic of peer review then I question if it's a privilege. Maybe you would care to elaborate to whom peer review is a privilege to and also how you personally define the word: privilege.
I will probably state more on this topic about the peer review system.
0 Votes
iR0B posted 9 months ago
Since I stopped by, I'm going to tell what recently happened (which I didn't do in my other post).
Recently several people have lost PR for various reasons, I saw a product in the PR that was “cutout” avatar type was an illustration of a doll without clothes which was rated as AP, which was within the parameters, as it was only for AP audience.
But then, that same creator had several of those in his store which were graded as GA, and by now he has lost his account, (I don't know if temporarily).
However, those people who apparently voted “correctly” on some of his products that were rated correctly because they were marked as AP, have lost the privilege. (They are not to blame that many of that creator's products were mis-rated).
It has also happened that some creators put a “red” color very similar to imvu's minimum coverage, especially in women's clothing, and are mistakenly misgraded.
And in some other products where apparently everything is fine, but then it turns out that for some reason appears in “your incorrect votes”, in conclusion, there are many confusions.
1 Votes
iR0B posted 9 months ago
I think there are many confusing options when giving a verdict to some products within the PR that should be clarified and better explained by imvu, just when you think you do the right thing, it turns out you don't, and just for that they take away the privileges.
1 Votes
Petrazenka posted 10 months ago
Today I had to fail an item because the product name and description did not match the product. The product name was misleading and the product was also of low quality.
So not to publicly shame the developer I will give an example of the way the product name and description were misleading instead of name the actual product.
Example:
Product name: Pink Kitty Tail
Description / Tags: Pink, pink, Tail, tail, Kitty, kitty, neko, cute, kawaii, Meow, meow, Purring, purring ......
Product is a dull ash grey tail and the texture color is solid without any slight shading nor any hints of cat hair.
Besides a box called Misleading that one can pick to fail a product then IMVU should add 2 more boxes:
1. Texture or Mesh incompatibility: The texture or mesh of the product has some glitch. Most often found in outfit products but can occur in furniture too.
Example : A pair of boots that has holes in the texture where one can see through or fits improperly so it doesn't mold to the surface underneath.
2. Poor quality: The product is of such low quality that the developer should take an official IMVU tutorial on how to create.
Currently if a product is of very poor quality or if there is texture / mesh incompatibility then I only have the option to skip the product by neither passing nor failing the product.
1 Votes
JanXuan posted 12 months ago
lol, I got about the opposite. I failed four clearly wrong items and did not get rewarded for even one. I guess that many wrong items pass because some people don't actually take a good look. This can be triggered by the fact that often products have already passed before you can make a vote, but when you go too fast you are summoned to view in 3D again.
I think that IMVU should delete that "Oops, thre product has already passed" to allow people to take a better look without losing the chance to vote.
2 Votes
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