Account on hold, customer service not answering tickets for days now.

Posted 3 months ago by Nugh

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Nugh

Hi, if any staff sees this, could you please pass on ticket number #388704. It is getting frustrating to keep on waiting days for a response, surely there are customer support staff enough to look into these things.

#388704

1 Votes

4 Comments

Heckpomeh posted 2 months ago

They will answer you and help you. Patience.

1 Votes

Ashleyellen posted 3 months ago

Please give it times since they do work around it to solve it .

0 Votes

Ashleyellen posted 3 months ago

ticket takes 1-5 days response . Still have more times .

0 Votes

Ashleyellen posted 3 months ago

Hello, how long have you made ticket ?

1 Votes

<p>Hi, if any staff sees this, could you please pass on ticket number <span style="color: rgb(0, 0, 0);">#388704. It is getting frustrating to keep on waiting days for a response, surely there are customer support staff enough to look into these things. </span></p><h1 id="isPasted" style="box-sizing: border-box; font-size: 2.625rem; margin: 0px 0px 0.25rem; font-weight: 700; line-height: 1.2; color: var(--fw-helpcenter-text-color); font-family: Helvetica; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(254, 230, 181); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">#388704</h1><h1 id="isPasted" style="box-sizing: border-box; font-size: 2.625rem; margin: 0px 0px 0.25rem; font-weight: 700; line-height: 1.2; color: var(--fw-helpcenter-text-color); font-family: Helvetica; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(254, 230, 181); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">#388704</h1><p><a href="https://support.imvu.com/support/tickets/388704" style="box-sizing: border-box; background-color: rgb(248, 248, 248); color: var(--fw-linkColor); text-decoration: none; --bs-gutter-x: 0; --bs-gutter-y: 0; display: flex; flex-wrap: wrap; margin-top: calc(var(--bs-gutter-y)*-1); margin-right: 0px !important; margin-left: 0px !important; align-items: center !important; padding: 1rem 1.5rem; margin-bottom: 0px; font-family: Helvetica; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" id="isPasted" rel="noreferrer"></a></p><div style="box-sizing: border-box; flex: 0 0 auto; width: 681.375px; max-width: 100%; padding-right: calc(var(--bs-gutter-x)*0.5); padding-left: calc(var(--bs-gutter-x)*0.5); margin-top: var(--bs-gutter-y); display: flex !important;"><div style="box-sizing: border-box;"><p style="box-sizing: border-box; margin-top: 0px; margin-bottom: 0px; -webkit-line-clamp: 2; display: -webkit-box; -webkit-box-orient: vertical; overflow: hidden;"><a href="https://support.imvu.com/support/tickets/388704" id="isPasted" style="box-sizing: border-box; background-color: rgb(248, 248, 248); color: var(--fw-linkColor); text-decoration: none; --bs-gutter-x: 0; --bs-gutter-y: 0; display: flex; flex-wrap: wrap; margin-top: calc(var(--bs-gutter-y)*-1); margin-right: 0px !important; margin-left: 0px !important; align-items: center !important; padding: 1rem 1.5rem; margin-bottom: 0px; font-family: Helvetica; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" rel="noreferrer"><br></a></p></div></div><p></p><h1 id="isPasted" style="box-sizing: border-box; font-size: 2.625rem; margin: 0px 0px 0.25rem; font-weight: 700; line-height: 1.2; color: var(--fw-helpcenter-text-color); font-family: Helvetica; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(254, 230, 181); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></h1>