Hi! If you received an error after trying to purchase VIP several times, I recommend waiting a while before trying again rather than making repeated attempts.
If you are connecting through a VPN, the connection or payment verification may also be affecting the purchase process. You can try again later using a stable VPN connection.
If the problem continues, I recommend contacting IMVU Support through a Help Ticket and including the exact error message or a screenshot. They can check the account and payment issue more closely.
I hope you’re able to get VIP successfully soon!
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A
Ashleyellenposted
over 1 year ago
Answer
Hello, Contact imvu to tell them your experience issues you’re having
I am the account owner. I encountered an error while trying to get VIP. Even though I tried many times, my access was stopped. Please help.
0 Votes
Ashleyellen posted over 1 year ago Best Answer
Hello, Contact imvu to tell them your experience issues you’re having
https://support.imvu.com/support/tickets/new
0 Votes
2 Comments
Leph posted 4 days ago
Hi! If you received an error after trying to purchase VIP several times, I recommend waiting a while before trying again rather than making repeated attempts.
If you are connecting through a VPN, the connection or payment verification may also be affecting the purchase process. You can try again later using a stable VPN connection.
If the problem continues, I recommend contacting IMVU Support through a Help Ticket and including the exact error message or a screenshot. They can check the account and payment issue more closely.
I hope you’re able to get VIP successfully soon!
0 Votes
Ashleyellen posted over 1 year ago Answer
Hello, Contact imvu to tell them your experience issues you’re having
https://support.imvu.com/support/tickets/new
0 Votes
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