My ticket is 403064. I had to close it because everyone sees my ID and all my information. Why does everyone see my information? Why is my information not private? My problem is not solved. Please help me. Turn off my ID information. Help me.

Posted 6 months ago by Nurtac

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Nurtac

My ticket is 403064. I had to close it because everyone sees my ID and all my information. Why does everyone see my information? Why is my information not private? My problem is not solved. Please help me. Turn off my ID information. Help me.

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Ashleyellen Staff

Ashleyellen posted 5 months ago Best Answer

Hello. This article explains about account on hold http://im.vu/help647


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769 


contact imvu https://support.imvu.com/support/tickets/new

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13 Comments

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Ashleyellen Staff

Ashleyellen posted 5 months ago

Hello, @Avaskay how long did you not get the response ? 

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Nurtac posted 5 months ago

Hello Ticket 413838, this is my mother's Ticket 416202, I want to make a payment I want to make a payment with these payment methods

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Ashleyellen Staff

Ashleyellen posted 5 months ago

Hello, @Avaskay how long did you made a ticket ?

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Nurtac posted 5 months ago

This is the ticket my mother threw in 416202

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Ashleyellen Staff

Ashleyellen posted 5 months ago

Hello, @Nurtac 

Have it been pass 5 days no response ? 

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Ashleyellen Staff

Ashleyellen posted 5 months ago Answer

Hello. This article explains about account on hold http://im.vu/help647


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769 


contact imvu https://support.imvu.com/support/tickets/new

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G

Guest posted 5 months ago

My account is on hold

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Ashleyellen Staff

Ashleyellen posted 6 months ago

In email that imvu response to you. Did you email them ? 

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Ashleyellen Staff

Ashleyellen posted 6 months ago

If you have reply back to them in email yes . Wait 1-5 days response.

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Ashleyellen Staff

Ashleyellen posted 6 months ago

If imvu asked for your ID to take clear picture . And whatever information they need have to answer all the questions without skipping their questions 

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Ashleyellen Staff

Ashleyellen posted 6 months ago

Ticket does takes 5 days response . 

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Ashleyellen Staff

Ashleyellen posted 6 months ago

How long the ticket been? 

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Ashleyellen Staff

Ashleyellen posted 6 months ago

Hello, ticket takes 1-5 days response . You can still response same ticket . 


On note side no one can see your ID it’s very private between you and imvu . 

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