I've sent a ticket on friday and didn't receive one single reply, so I closed it and opened a new one. Does anyone know how long do I need to wait in order to get reached out by the staff?
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Lucas posted
19 days ago
Best Answer
Hi! Agents have up to 5 full days to respond to your case. If you do not receive a response within this timeframe, please contact one of our moderators with your case number to request priority assistance
Hi! Agents have up to 5 full days to respond to your case. If you do not receive a response within this timeframe, please contact one of our moderators with your case number to request priority assistance
I've sent a ticket on friday and didn't receive one single reply, so I closed it and opened a new one. Does anyone know how long do I need to wait in order to get reached out by the staff?
0 Votes
Lucas posted 19 days ago Best Answer
Hi! Agents have up to 5 full days to respond to your case. If you do not receive a response within this timeframe, please contact one of our moderators with your case number to request priority assistance
Your Moderators in the Community
Thanks!
0 Votes
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Lucas posted 19 days ago Answer
Hi! Agents have up to 5 full days to respond to your case. If you do not receive a response within this timeframe, please contact one of our moderators with your case number to request priority assistance
Your Moderators in the Community
Thanks!
0 Votes
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