I have not played for 5+ years but still have my account. Today i get an email saying i opened a ticket about my account being on hold. I have not made that ticket. I feel someone is trying to hack my account. At this point i just want to delete my account but here's the twist. I get on the main website to log in and none of the login on browser allow me to put my email and password(i click the log in and it does nothing. On the cellphone, it say the email or ́password is wrong. I reset the password. But i still can't log in.tried every link and tutorial from this website, notjing work cause i can't access my account.
I'm worried that someone may pay shit with my account and imvu is doing nothing to help access or help me delete the account.
I have not played for 5+ years but still have my account. Today i get an email saying i opened a ticket about my account being on hold. I have not made that ticket. I feel someone is trying to hack my account. At this point i just want to delete my account but here's the twist. I get on the main website to log in and none of the login on browser allow me to put my email and password(i click the log in and it does nothing. On the cellphone, it say the email or ́password is wrong. I reset the password. But i still can't log in.tried every link and tutorial from this website, notjing work cause i can't access my account.
I'm worried that someone may pay shit with my account and imvu is doing nothing to help access or help me delete the account.
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Ashleyellen posted 3 days ago
Hello. This article explains about account on hold http://im.vu/help647
this article explains what to do with your stolen account http://im.vu/help828
This article explains about 2fa to have your account safe http://im.vu/help925
Contact imvu https://support.imvu.com/support/tickets/new
Ticket takes 1-5 days response.
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
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