Credits haven't been recieved

Posted 9 months ago by ChildeTheTortilla

Post a topic
Un Answered
C
ChildeTheTortilla

I bought 30k credits around 5-6 hours ago now and still haven't gotten anything. Even double checked to make sure payment went through. Why is this happening?

0 Votes


1 Comments

Da3n3ryz

Da3n3ryz posted 9 months ago

Hello @ChildeTheTortilla , it may take 24 hours to receive . IMVU pends orders as a security measure

https://www.imvu.com/next/settings/order/

This article explains pending orders

http://im.vu/help394


Contact imvu https://support.imvu.com/support/tickets/new

how to contact imvu and reply http://im.vu/help1097

how to created ticket on mobile http://im.vu/help769


Thanks

0 Votes

Login to post a comment