I’ve been trying to get into the earn money program but I received a message saying that i have a message from the earn money team but it takes me to the earn money program site and tells me my account is under review and we will notify you of a resolution when the review process is complete. So I've been waiting a week and I get a message now telling me they haven’t gotten a response in 7 days and closing the case
Hello @70gz , please continue to contact customer service for your issue. The Discussions are user-to-user assistance; the only way to resolve account issues is through customer service.
I’ve been trying to get into the earn money program but I received a message saying that i have a message from the earn money team but it takes me to the earn money program site and tells me my account is under review and we will notify you of a resolution when the review process is complete. So I've been waiting a week and I get a message now telling me they haven’t gotten a response in 7 days and closing the case
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Da3n3ryz posted 9 months ago
Hello @70gz , please continue to contact customer service for your issue. The Discussions are user-to-user assistance; the only way to resolve account issues is through customer service.
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
You can contact Customer Service through phone support from 6AM to 6PM Pacific Time (PT).
Phone Support:
1-866-761-0975 (U.S. toll-free)
1-650-321-8334 (International)
Thank you
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