I can’t message on imvu it said network connection problem

Posted 9 months ago by Seryn1

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Seryn1

I can’t message in private chat no more but i still can chat in chat room idk why please help

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25 Comments

PatSmith posted about 2 months ago

Hi I have this same problem it comes up with a message saying There was a network problem getting the avatar info. How do I fix this??

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Da3n3ryz posted 9 months ago

Hi, @JanXuan , Please try these troubleshooting tips, this Article explains how to troubleshoot your issue http://im.vu/help1067

If your issue persists don't hesitate to get in touch with customer support,

Contact imvu https://support.imvu.com/support/tickets/new

how to contact IMVU and reply http://im.vu/help1097

how to create a ticket on mobile http://im.vu/help769

Thanks

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JanXuan posted 9 months ago

I just got crashed out of IMVU at 6.22AM CET, and guess what? After I returned I suddenly could take photos again, while nothing has changed in my room. And they still want me to believe that the error is on my end?

I have been sleeping. Did nothing in the room, while yesterday I had an overflow of server errors for 11 hours. Something on my end? I don't think so.

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JanXuan posted 9 months ago

I think that the problem is finally solved.

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JanXuan posted 9 months ago

And again:

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JanXuan posted 9 months ago

And againThere was a problem retreiving your avatar info.

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JanXuan posted 9 months ago

Oh, and I had reset my internet modem, so my network is updated. Everything on my pc is working fine and smooth, my tv app is also working fine. Only IMVU is giving me headaches all day. IMVU Next pages also show extremke lagging, Browser cache cleaning has no effect. I'm lost

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JanXuan posted 9 months ago

Uninstalled and did a new download and installation, which went fast, and as soon as I logged in wanted to check my inventory, it crashed again and reported a network error.