why are we unable to access music store to add our gifted and purchased mixes music n cannot makee mixes urchased : Community Center

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Sandy922x posted 7 months ago

Definitely theft of the music paid for by gifting I want it refunded have over 30 didn't receive and also no radios are working which we paid for wth this is more theft and they wont fix are respond to the situation

0 Votes

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CheyAmore posted 7 months ago

yea yea yea, before you tell me to:

Contact imvu https://support.imvu.com/support/tickets/new

how to contact imvu and reply http://im.vu/help1097

how to created ticket on mobile http://im.vu/help769

Please tell the IMVU community what IMVU plans on doing about the purchases we have made? We paid to play our mixes and now we can't even access them to edit our mixes or make a new mix with the music we had prior to the partnership with the music provider dissolved. The lack of transparency and neglecting to notify the IMVU community about this, is not acceptable. Before your auto response is tagged to this comment, link us to a resolution.

4 Votes

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KeshaRS posted 8 months ago

IMVU has lost their Music Provider...

This is a report I found on the internet....

As of June 25, 2024, the IMVU Music Store's partner, VerveLife, is no longer active, meaning existing releases will be removed, and no new releases will go live. IMVU's music store partner, VerveLife, ceased operations on June 25, 2024.

Impact on Music Store: This means that no new music will be added to the IMVU Music Store, and existing music from VerveLife will be removed.
Future of Music in IMVU: It's unclear at this point whether IMVU plans to partner with a new music provider or if there will be any other changes to the music functionality in the platform.
VerveLife is a company that provides digital content distribution for various platforms, including IMVU, Delivery Agent, Rockbot, Live Nation Signatures, and Billboard Music Store. As of June 25, 2024, VerveLife is no longer an active store partner with IMVU. This means that any music or content previously distributed through VerveLife to IMVU will be removed from the platform, and no new releases will be made available through VerveLife. VerveLife is a leading force in robust, tech-driven solutions that help brands and digital retailers harness the power of music. They have cut off ties with IMVU................

2 Votes

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KeshaRS posted 8 months ago

I did some research again and found more of this information on the web..and its not good...IMVU, PLEASE GIVE US SOME ANSWERS ABOUT ALL OF THIS...

More info found online...

VerveLife is no longer an active store partner for IMVU, meaning existing releases will be removed and no new releases will go live. VerveLife is a company that provides digital content distribution for various platforms, including IMVU, Delivery Agent, Rockbot, Live Nation Signatures, and Billboard Music Store. As of June 25, 2024, VerveLife is no longer an active store partner with IMVU. This means that any music or content previously distributed through VerveLife to IMVU will be removed from the platform, and no new releases will be made available through VerveLife. VerveLife is a leading force in robust, tech-driven solutions that help brands and digital retailers harness the power of music. They have cut off ties with IMVU................

This is devastating news and this was never told to any of us and we should have been informed since we are all paying members of this website..Why has this been hidden and kept in the dark from us?I have over 600 mixes and tons of songs and now after finding this and reading this I am panicking...I now have a feeling there is no more IMVU music store and that it will not be coming back...Can someone from IMVU let us know something about this because we have alot of money and time invested in our music from the store and did NOT and do NOT want it changed.We dont want any format changes either..I have now been hearing rumours lately that soon it will be only radios used in rooms or triggers to have music on IMVU and soon no more mixes or store...This would be unacceptable and cause most of us to leave the website for good..and what happens to all the money we spent on songs and mixes that we would lose that we have had for years??? Somebody needs to give us some answers and clear all of this up..and give us the truth about what is going on....

2 Votes

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KeshaRS posted 8 months ago

On top of all this complete music mess...I still have alot of songs listed in my music song wishlist which some of my friends have since gifted me songs from in the past couple of weeks..and they bought me these songs AFTER the store has been taken down and my friends PAID to gift me those songs..WHICH NOW I CANT EVEN USE BECAUSE I HAVE NO ACCESS TO MY MUSIC MIXES OR SONG LISTS...SO IMVU IS STILL TAKING MEMBERS MONEY THAT THEY SPEND TO PURCHASE SONGS FOR THEIR FRIENDS FROM THEIR FRIENDS WISH LISTS EVEN THOUGH THEY ARE NOT ABLE TO BE USED BY THEIR FRIENDS BECAUSE WE CANT GET INTO OUR MUSIC MIXES OR SONG LISTS ANYMORE...TALK ABOUT GALL AND UTTER NERVE !!!!....THAT IS CALLED THEFT....

0 Votes