I've been trying to buy the First Home Room Bundle from the official IMVU account but whenever I do I get an error. I've tried all troubleshooting. I get an error on both classic desktop and the newer desktop that's in beta as well as on the mobile app. I've submitted a ticket but they keep saying to try troubleshooting. I'm pretty sure the issue is that the room itself is listed as display only which I mentioned to them.
I have this same issue. The room is posted as "For Sale" with a special promotional price for IMVU Sale Day, though the price listed in the top of the page and the bottom of the page are different.
The bundle is available for sale in the client and in the web catalog as seen in these screenshots, however the room itself still shows as being "Display Only."
If the bundle cannot be purchased, IMVU Official needs to change the listing so it doesn't show as "for sale." If the bundle is available for purchase, someone needs to get Stymesh to change the room from Display Only to for sale.
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R
Reilaposted
9 months ago
I was able to buy another bundle but I still cannot purchase the home bundle.
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Da3n3ryzposted
9 months ago
Hi @Reila , this article explains issues/errors buying Credits and addons from the IMVU Credit store:
I've been trying to buy the First Home Room Bundle from the official IMVU account but whenever I do I get an error. I've tried all troubleshooting. I get an error on both classic desktop and the newer desktop that's in beta as well as on the mobile app. I've submitted a ticket but they keep saying to try troubleshooting. I'm pretty sure the issue is that the room itself is listed as display only which I mentioned to them.
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SkyeTheWriter posted 5 months ago
here are the screenshots
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SkyeTheWriter posted 5 months ago
I have this same issue. The room is posted as "For Sale" with a special promotional price for IMVU Sale Day, though the price listed in the top of the page and the bottom of the page are different.
The bundle is available for sale in the client and in the web catalog as seen in these screenshots, however the room itself still shows as being "Display Only."
If the bundle cannot be purchased, IMVU Official needs to change the listing so it doesn't show as "for sale."
If the bundle is available for purchase, someone needs to get Stymesh to change the room from Display Only to for sale.
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Reila posted 9 months ago
I was able to buy another bundle but I still cannot purchase the home bundle.
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Da3n3ryz posted 9 months ago
Hi @Reila , this article explains issues/errors buying Credits and addons from the IMVU Credit store:
http://im.vu/help393
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
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