I've had my account restricted for over two weeks. What's happening? No one answers my emails. I've had this account for over 13 years. Who did this happen to? I send over 100 emails with photos and documents. I don't know what else they want.
1 Votes
1 Comments
Da3n3ryzposted
6 days ago
Hi @M0r3Sexi , please continue to contact customer service for your issue. The Discussions are user-to-user assistance; customer service is the only way to resolve account issues.
This article covers what to do if your account has been disabled or banned by IMVU: http://im.vu/help384
I've had my account restricted for over two weeks. What's happening? No one answers my emails. I've had this account for over 13 years. Who did this happen to? I send over 100 emails with photos and documents. I don't know what else they want.
1 Votes
1 Comments
Da3n3ryz posted 6 days ago
Hi @M0r3Sexi , please continue to contact customer service for your issue. The Discussions are user-to-user assistance; customer service is the only way to resolve account issues.
This article covers what to do if your account has been disabled or banned by IMVU: http://im.vu/help384
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
You can contact Customer Service through phone support from 6 AM to 6 PM Pacific Time (PT).
Phone Support:
1-866-761-0975 (U.S. toll-free)
1-650-321-8334 (International)
Thank you
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