Disabled account

Posted 8 months ago by Loveuy5

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Loveuy5 Loveuy5
Loveuy5

11 april  You have permanently closed my account,  This is a completely wrong decision, my account was closed for no reason because of your algorithm.   There are a lot of scammers in the game who want to scam you, instead of banning cheaters you banned me for no reason, even though I did nothing wrong. You can go into my account and look, you won't find a single mistake, I never cheated, I didn't believe the scammers who wanted to scam me, I didn't click on the links, please follow your own policies and remove my ban that was thrown for no reason, if necessary we will talk to legal means, I will fight until the end, this is a complete mistake you did.       I think I will take legal action. I bought a VIP ticket through this newly created account and they still haven't responded. 

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Da3n3ryz

Da3n3ryz posted 8 months ago

Hi, @Loveuy5  please continue to reach out to customer service for your issue. The Discussions are user-to-user assistance; the only way to resolve account issues is through customer service.


How to contact Customer Service:

https://help.imvu.com/s/contactus

 

How to file and respond to a ticket: http://im.vu/help396

How to file a ticket on IMVU Mobile: http://im.vu/help769

 

You can contact Customer Service through phone support from 6 AM to 6 PM Pacific Time (PT). 

 

Phone Support:

1-866-761-0975 (U.S. toll-free)

1-650-321-8334 (International)


Thank you


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Loveuy5 Loveuy5

Loveuy5 posted 8 months ago

This

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