Hi @MollyM121 If your IMVU products aren't appearing in your store, ensure they are "live" and not hidden. Also, double-check that your products haven't violated IMVU's terms of service or shop owner guidelines. You may need to complete all required fields, set the product to "live," and save your changes. If you're still having trouble, contact IMVU support.
Here's a more detailed breakdown:
1. Check Product Status:
"Live" Status:
Ensure your products are marked as "live" in your IMVU dashboard. This means they are visible and available for purchase in the store.
Visibility:
If you've previously hidden a product (e.g., marked it as "not visible"), ensure you've changed its visibility to "live".
2. Review Product Listings:
Complete Required Fields: Double-check that all necessary information (e.g., product name, description, price, categories) is filled out correctly.
Save Changes: Make sure you save any changes you make to your product listings.
3. Verify Terms of Service Compliance:
IMVU Guidelines: If you're unsure, review IMVU's terms of service and shop owner guidelines to ensure your products are compliant.
4. Contact Support:
If Still Missing: If you've followed the above steps and your products are still not appearing, contact IMVU support for assistance. IMVU support.
I don't see my products in my store.
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Da3n3ryz posted about 1 month ago
Hi @MollyM121 If your IMVU products aren't appearing in your store, ensure they are "live" and not hidden. Also, double-check that your products haven't violated IMVU's terms of service or shop owner guidelines. You may need to complete all required fields, set the product to "live," and save your changes. If you're still having trouble, contact IMVU support.
Here's a more detailed breakdown:
1. Check Product Status:
"Live" Status:
Ensure your products are marked as "live" in your IMVU dashboard. This means they are visible and available for purchase in the store.
Visibility:
If you've previously hidden a product (e.g., marked it as "not visible"), ensure you've changed its visibility to "live".
2. Review Product Listings:
Complete Required Fields: Double-check that all necessary information (e.g., product name, description, price, categories) is filled out correctly.
Save Changes: Make sure you save any changes you make to your product listings.
3. Verify Terms of Service Compliance:
IMVU Guidelines: If you're unsure, review IMVU's terms of service and shop owner guidelines to ensure your products are compliant.
4. Contact Support:
If Still Missing: If you've followed the above steps and your products are still not appearing, contact IMVU support for assistance. IMVU support.
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
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