How can I see my creations in my store again?

Posted 30 days ago by MollyM121

Post a topic
Un Answered
M
MollyM121

How can I see my creations in my store again?

0 Votes


1 Comments

Da3n3ryz

Da3n3ryz posted 28 days ago

Hi @MollyM121  If your IMVU products aren't appearing in your store, ensure they are "live" and not hidden. Also, double-check that your products haven't violated IMVU's terms of service or shop owner guidelines. You may need to complete all required fields, set the product to "live," and save your changes. If you're still having trouble, contact IMVU support. 

Here's a more detailed breakdown:

1. Check Product Status:

"Live" Status:

Ensure your products are marked as "live" in your IMVU dashboard. This means they are visible and available for purchase in the store.

Visibility:

If you've previously hidden a product (e.g., marked it as "not visible"), ensure you've changed its visibility to "live". 

2. Review Product Listings:

Complete Required Fields: Double-check that all necessary information (e.g., product name, description, price, categories) is filled out correctly.

Save Changes: Make sure you save any changes you make to your product listings. 

3. Verify Terms of Service Compliance:

IMVU Guidelines: If you're unsure, review IMVU's terms of service and shop owner guidelines to ensure your products are compliant. 

4. Contact Support:

If Still Missing: If you've followed the above steps and your products are still not appearing, contact IMVU support for assistance. IMVU support. 


How to contact Customer Support:

https://support.imvu.com/support/tickets/new


Thanks

0 Votes

Login to post a comment