I submitted a ticket over 5 days ago and I am still waiting on an agent… I just want my account back, it was placed on hold. Someone please help!
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Da3n3ryzposted
28 days ago
Hi @Guest Kittensbby , this article explains Account Holds and what to do: http://im.vu/help647
Please continue to reach out to customer service for your issue. The Discussions are user-to-user assistance; the only way to resolve account issues is through customer service.
I submitted a ticket over 5 days ago and I am still waiting on an agent… I just want my account back, it was placed on hold. Someone please help!
0 Votes
1 Comments
Da3n3ryz posted 28 days ago
Hi @Guest Kittensbby , this article explains Account Holds and what to do: http://im.vu/help647
Please continue to reach out to customer service for your issue. The Discussions are user-to-user assistance; the only way to resolve account issues is through customer service.
How to contact Customer Service: https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
You can contact Customer Service through phone support from 6 AM to 6 PM Pacific Time (PT).
Phone Support:
1-866-761-0975 (U.S. toll-free)
1-650-321-8334 (International)
Thanks
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