So I recently bought VIP on my other account and my account got disabled 5 days ago. IMVU issued that I'd be facing only a 24 hour, but I still haven't gotten a reactivation link to log back into my account. I've made several tickets over the course of 5 days hoping to get answered, but it seems like nobody wants to help me. I've had this account for 7 years and I wish to log back into it because a lot of time and money has been spent on it. Can somebody help me get a reactivation link?
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Da3n3ryzposted
26 days ago
Hi @Guest H501584 , please continue to contact customer service for your issue. The Discussions are user-to-user assistance; the only way to resolve account issues is through customer service.
So I recently bought VIP on my other account and my account got disabled 5 days ago. IMVU issued that I'd be facing only a 24 hour, but I still haven't gotten a reactivation link to log back into my account. I've made several tickets over the course of 5 days hoping to get answered, but it seems like nobody wants to help me. I've had this account for 7 years and I wish to log back into it because a lot of time and money has been spent on it. Can somebody help me get a reactivation link?
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1 Comments
Da3n3ryz posted 26 days ago
Hi @Guest H501584 , please continue to contact customer service for your issue. The Discussions are user-to-user assistance; the only way to resolve account issues is through customer service.
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
You can contact Customer Service through phone support from 6 AM to 6 PM Pacific Time (PT).
Phone Support:
1-866-761-0975 (U.S. toll-free)
1-650-321-8334 (International)
Thank you
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