hi guys, so I am assuming my account is on hold due to me not being on imvi in two years, well I cannot figure out how to get that resolved though? I keep going to different pages to try and get a way to contact imvi official but I'm having no luck, any advice???
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Da3n3ryzposted
24 days ago
Hi @Guest_laylaberrie , please continue contacting customer service for your issue. The Discussions are user-to-user assistance; customer service is the only way to resolve account issues.
hi guys, so I am assuming my account is on hold due to me not being on imvi in two years, well I cannot figure out how to get that resolved though? I keep going to different pages to try and get a way to contact imvi official but I'm having no luck, any advice???
0 Votes
1 Comments
Da3n3ryz posted 24 days ago
Hi @Guest_laylaberrie , please continue contacting customer service for your issue. The Discussions are user-to-user assistance; customer service is the only way to resolve account issues.
This article explains Account Holds and what to do: http://im.vu/help647
How to contact Customer Service:
https://help.imvu.com/s/contactus
How to file and respond to a ticket: http://im.vu/help396
How to file a ticket on IMVU Mobile: http://im.vu/help769
You can contact Customer Service through phone support from 6 AM to 6 PM Pacific Time (PT).
Phone Support:
1-866-761-0975 (U.S. toll-free)
1-650-321-8334 (International)
Thanks
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