I’ve been waiting for about 3-4 days to get a hold lifted on my account. I just haven’t logged in for about a year. None of my information has changed and I set up 2FA authentication. Any ideas or suggestions on how to get my account cleared faster? I just want to shop and I can’t buy anything while I have a hold, I submitted a ticket already, trying to be patient.
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Guestposted
29 days ago
Thanks, I’ve already submitted a ticket, I’m just waiting to be assisted or have my hold released. How long should I expect to wait?
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Da3n3ryzposted
29 days ago
Hi @Guest_6olden , this article explains Account Holds and what to do: http://im.vu/help647
I’ve been waiting for about 3-4 days to get a hold lifted on my account. I just haven’t logged in for about a year. None of my information has changed and I set up 2FA authentication. Any ideas or suggestions on how to get my account cleared faster? I just want to shop and I can’t buy anything while I have a hold, I submitted a ticket already, trying to be patient.
0 Votes
2 Comments
Guest posted 29 days ago
Thanks, I’ve already submitted a ticket, I’m just waiting to be assisted or have my hold released. How long should I expect to wait?
0 Votes
Da3n3ryz posted 29 days ago
Hi @Guest_6olden , this article explains Account Holds and what to do: http://im.vu/help647
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
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