Hi @LunariaHorse If your IMVU public room isn't appearing publicly, it's likely due to one of a few reasons: your VIP subscription may have lapsed, the room may be expired, or there could be an issue with how you've set it up in IMVU. To get it working again, you'll need to check your subscription, ensure the room is set to public, and try reinstalling IMVU if needed.
Here's a more detailed breakdown:
1. VIP Subscription:
If you had a Tiered VIP subscription and it lapsed, your public rooms might still be listed but will be marked as expired.
To keep these rooms public, you'll need to renew your VIP membership or purchase a Chat Room Slot, according to IMVU.
2. Room Settings:
Make sure your room is set to public in the room settings. Go to your Room Settings and enable the "Live Rooms" option if it's not already on.
You can also find all your public room slots under "My Rooms" in the Chat menu.
3. Reinstalling IMVU:
If you've tried the above steps and the room is still not showing public, try uninstalling and reinstalling the IMVU application. IMVU suggests this.
4. Other Potential Issues:
Bundled Rooms:
.
If you have bundled rooms that were purchased in the past, and one of the products in the bundle has been removed, it might cause issues with loading the room publicly according to discussions on the IMVU Community Center.
Room Access Control:
.
If your room is set to "non-guest users only," only users who have registered their names or are VIP members can enter.
5. Contacting IMVU Support:
If none of these steps work, it's best to contact IMVU support for further assistance, according to IMVU. They can help you troubleshoot the problem further.
Hi, I would like to ask why my public room has been removed. Could you please provide an explantion?
Please find attached some screenshots.
Thanks, LunariaHorse
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Da3n3ryz posted 29 days ago
Hi @LunariaHorse If your IMVU public room isn't appearing publicly, it's likely due to one of a few reasons: your VIP subscription may have lapsed, the room may be expired, or there could be an issue with how you've set it up in IMVU. To get it working again, you'll need to check your subscription, ensure the room is set to public, and try reinstalling IMVU if needed.
Here's a more detailed breakdown:
1. VIP Subscription:
If you had a Tiered VIP subscription and it lapsed, your public rooms might still be listed but will be marked as expired.
To keep these rooms public, you'll need to renew your VIP membership or purchase a Chat Room Slot, according to IMVU.
2. Room Settings:
Make sure your room is set to public in the room settings. Go to your Room Settings and enable the "Live Rooms" option if it's not already on.
You can also find all your public room slots under "My Rooms" in the Chat menu.
3. Reinstalling IMVU:
If you've tried the above steps and the room is still not showing public, try uninstalling and reinstalling the IMVU application. IMVU suggests this.
4. Other Potential Issues:
Bundled Rooms:
.
If you have bundled rooms that were purchased in the past, and one of the products in the bundle has been removed, it might cause issues with loading the room publicly according to discussions on the IMVU Community Center.
Room Access Control:
.
If your room is set to "non-guest users only," only users who have registered their names or are VIP members can enter.
5. Contacting IMVU Support:
If none of these steps work, it's best to contact IMVU support for further assistance, according to IMVU. They can help you troubleshoot the problem further.
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
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