if you pay a creator to make you a room or clothes and you both agree on the contract that the room would not be for sale to any one esle can the creator change that agreement after you paid them and put the room in shop for sale
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LestatDeLioncourtposted
25 days ago
To add to the conversation, reporting the issue is always welcome at IMVU Support. They are always there for us, no matter what. Unfortunately, IMVU will govern over Sales made through the standard Catalog Purchase System only. I have never known IMVU to get involved in private contract sales.
Any Creator who does not honor a private contract can only be regarded as a "Bad" Creator and should be avoided. I know this sounds bad for you, but over time the Creator will lose sales and their reputation will follow them to their own demise.
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Da3n3ryzposted
28 days ago
Hi @DylanRoseWood if you and the IMVU creator had a clear agreement or contract stating that the room or clothing would be exclusive to you and not sold to anyone else, then the creator is expected to honor that agreement, especially after you’ve paid. Changing the terms after payment and making the item publicly available would be a breach of that agreement. If this happened, you have every right to raise the issue with the creator directly, and if necessary, report it to IMVU Support with any proof of the agreement and payment. Always make sure to keep records of conversations and transactions for situations like this.
if you pay a creator to make you a room or clothes and you both agree on the contract that the room would not be for sale to any one esle can the creator change that agreement after you paid them and put the room in shop for sale
0 Votes
2 Comments
LestatDeLioncourt posted 25 days ago
To add to the conversation, reporting the issue is always welcome at IMVU Support. They are always there for us, no matter what. Unfortunately, IMVU will govern over Sales made through the standard Catalog Purchase System only. I have never known IMVU to get involved in private contract sales.
Any Creator who does not honor a private contract can only be regarded as a "Bad" Creator and should be avoided. I know this sounds bad for you, but over time the Creator will lose sales and their reputation will follow them to their own demise.
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Da3n3ryz posted 28 days ago
Hi @DylanRoseWood if you and the IMVU creator had a clear agreement or contract stating that the room or clothing would be exclusive to you and not sold to anyone else, then the creator is expected to honor that agreement, especially after you’ve paid. Changing the terms after payment and making the item publicly available would be a breach of that agreement. If this happened, you have every right to raise the issue with the creator directly, and if necessary, report it to IMVU Support with any proof of the agreement and payment. Always make sure to keep records of conversations and transactions for situations like this.
How to contact Customer Support:
https://support.imvu.com/support/tickets/new
Thanks
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