Missing Gift Credits - Transaction Completed but Friend Didn't Receive Credits

Posted 25 days ago by Guest

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G
Guest

Hello,

I recently sent a gift of 30,000 credits to a friend through my IMVU account. The transaction was successfully processed and the amount was charged to my credit card. However, my friend has not received the credits yet.

Please investigate this issue as soon as possible and let me know what went wrong. I would like to ensure that the credits are properly delivered or refunded if necessary.

Thank you for your assistance.


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Ashleyellen

Ashleyellen posted 23 days ago

Please contact imvu 

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G

Guest posted 23 days ago

24 hours have passed, and the person has not yet received the credits. 

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Ashleyellen

Ashleyellen posted 23 days ago

Hello, it may takes 24 hours to receive . If not Contact imvu

https://support.imvu.com/support/tickets/new


how to contact imvu and reply http://im.vu/help1097


how to created ticket on mobile http://im.vu/help769

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