I recently sent a gift of 30,000 credits to a friend through my IMVU account. The transaction was successfully processed and the amount was charged to my credit card. However, my friend has not received the credits yet.
Please investigate this issue as soon as possible and let me know what went wrong. I would like to ensure that the credits are properly delivered or refunded if necessary.
Hello,
I recently sent a gift of 30,000 credits to a friend through my IMVU account. The transaction was successfully processed and the amount was charged to my credit card. However, my friend has not received the credits yet.
Please investigate this issue as soon as possible and let me know what went wrong. I would like to ensure that the credits are properly delivered or refunded if necessary.
Thank you for your assistance.
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Ashleyellen posted 10 months ago
Please contact imvu
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Guest posted 10 months ago
24 hours have passed, and the person has not yet received the credits.
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Ashleyellen posted 10 months ago
Hello, it may takes 24 hours to receive . If not Contact imvu
https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
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