I've made a ticket several days ago after logging into my account after not having using it for several years and I can't do anything with my credits. It's insane the live chat support is hidden behind VIP and if I even attempt to buy it I still get an account on hold message making it a catch 22 situation. Furthermore, the lack of telephone support is severely limiting. I need to be access my credit balance by the next day for an event.
I've made a ticket several days ago after logging into my account after not having using it for several years and I can't do anything with my credits. It's insane the live chat support is hidden behind VIP and if I even attempt to buy it I still get an account on hold message making it a catch 22 situation. Furthermore, the lack of telephone support is severely limiting. I need to be access my credit balance by the next day for an event.
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Ashleyellen posted 8 days ago
Hello. This article explains about account on hold http://im.vu/help647
Contact imvu https://support.imvu.com/support/tickets/new
how to contact imvu and reply http://im.vu/help1097
how to created ticket on mobile http://im.vu/help769
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