To Whom It May Concern,I am writing today not only as a long-time user of IMVU, but as a deeply concerned creator who has watched this platform lose the community, integrity, and support it once had.IMVU used to be a vibrant, creative, and welcoming space. Now, in my opinion, it has become something I would never recommend or expose to my children or grandchildren. The content on display—much of it overtly nasty —is no longer suitable for general audiences. I only remain on this platform to earn money through the catalog I’ve spent years building. The fun, the safety, and the sense of community have been stripped away, replaced with something closer to a dictatorship than a user-supported creative platform.You’ve removed meaningful customer service—there is no phone support and no direct contact for help. Instead, users are forced to navigate community forums that serve more as gossip boards than solutions. And while you're continually reducing the services and benefits we receive, you're asking more of us as creators: mandatory peer reviews, quotas, forum posts, and uploads just to maintain status—only to later downgrade us without cause.Meanwhile, new users on mobile seem to be the focus. If your platform is shifting toward a child- and phone-centric audience, that’s your prerogative. But it needs to be handled responsibly—on a separate server or with clearly defined protections. As it stands, it appears minors are gaining access using adult credentials, while veteran creators like myself are ignored, restricted, and treated as replaceable.Let me be direct: you are taking more from us while offering less in return. You take your cut of our sales immediately, but make us jump through hoops to receive our share—if we’re lucky enough to get paid at all. You’ve implemented tiers like “AP Plus,” continuing to upsell and monetize everything, while simultaneously cutting back on what matters: transparency, support, and creator respect.I have more than 60,000 items across accounts, far exceeding many who hold higher status. Yet you hold me back, manipulate my Pro ranking, and withhold income I've rightfully earned. It is clear that those who helped build IMVU’s foundation are no longer seen as valuable.Additionally, requiring creators to pay just to gift items to friends or alts is unnecessary and exploitative. If your intention is to emulate platforms like Second Life, you are failing—because Second Life supports its creators and respects their rights. IMVU, on the other hand, is now focused on squeezing profit out of loyalty, effort, and artistry—without honoring the creators behind the catalog that keeps your business running.If you're unwilling to hear feedback, then stop asking for it. The current forum system is not a valid replacement for professional support. And removing direct contact options, especially phone service, was one of your worst decisions. It silences the very people who keep your platform alive.I urge you to take a hard look at the direction you’re heading. Your long-time creators—those who carried IMVU through its early days—are walking away. And who can blame them? We're treated unfairly, paid late (if at all), and expected to do more with less.This is not just a message of frustration—it's a final attempt to be heard. If something doesn’t change soon, you will continue to lose those who once made IMVU a place worth coming to.
To Whom It May Concern,I am writing today not only as a long-time user of IMVU, but as a deeply concerned creator who has watched this platform lose the community, integrity, and support it once had.IMVU used to be a vibrant, creative, and welcoming space. Now, in my opinion, it has become something I would never recommend or expose to my children or grandchildren. The content on display—much of it overtly nasty —is no longer suitable for general audiences. I only remain on this platform to earn money through the catalog I’ve spent years building. The fun, the safety, and the sense of community have been stripped away, replaced with something closer to a dictatorship than a user-supported creative platform.You’ve removed meaningful customer service—there is no phone support and no direct contact for help. Instead, users are forced to navigate community forums that serve more as gossip boards than solutions. And while you're continually reducing the services and benefits we receive, you're asking more of us as creators: mandatory peer reviews, quotas, forum posts, and uploads just to maintain status—only to later downgrade us without cause.Meanwhile, new users on mobile seem to be the focus. If your platform is shifting toward a child- and phone-centric audience, that’s your prerogative. But it needs to be handled responsibly—on a separate server or with clearly defined protections. As it stands, it appears minors are gaining access using adult credentials, while veteran creators like myself are ignored, restricted, and treated as replaceable.Let me be direct: you are taking more from us while offering less in return. You take your cut of our sales immediately, but make us jump through hoops to receive our share—if we’re lucky enough to get paid at all. You’ve implemented tiers like “AP Plus,” continuing to upsell and monetize everything, while simultaneously cutting back on what matters: transparency, support, and creator respect.I have more than 60,000 items across accounts, far exceeding many who hold higher status. Yet you hold me back, manipulate my Pro ranking, and withhold income I've rightfully earned. It is clear that those who helped build IMVU’s foundation are no longer seen as valuable.Additionally, requiring creators to pay just to gift items to friends or alts is unnecessary and exploitative. If your intention is to emulate platforms like Second Life, you are failing—because Second Life supports its creators and respects their rights. IMVU, on the other hand, is now focused on squeezing profit out of loyalty, effort, and artistry—without honoring the creators behind the catalog that keeps your business running.If you're unwilling to hear feedback, then stop asking for it. The current forum system is not a valid replacement for professional support. And removing direct contact options, especially phone service, was one of your worst decisions. It silences the very people who keep your platform alive.I urge you to take a hard look at the direction you’re heading. Your long-time creators—those who carried IMVU through its early days—are walking away. And who can blame them? We're treated unfairly, paid late (if at all), and expected to do more with less.This is not just a message of frustration—it's a final attempt to be heard. If something doesn’t change soon, you will continue to lose those who once made IMVU a place worth coming to.
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Ladyizabella posted 6 days ago
Well said.
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