Waiting endlessly on support to reply to my “Account on Hold” ticket.

Posted 13 days ago by Guest

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Guest

I have been waiting 7 days for a response from support about my account being put on hold. I have provided all the documents needed to verify account ownerships per supports request. Just stuck on the waiting list sucks since I can’t do anything with the shop…

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15 Comments

Ashleyellen posted 6 days ago

Have you check your email or ticket ?

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Ashleyellen posted 6 days ago

Have you check your email or ticket ?

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Guest posted 6 days ago

I saw that someone said “you should hear back soon”, but never got a response back. I wish they would act upon their return time policy. It has been over DOUBLE of what they told me. 3-5 days…. More like over 15…. Losing all hope on having my account back for Guest_Supercrazy, ticket number 547940.

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Ashleyellen posted 6 days ago

I was told you should be receiving days ago

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Guest posted 6 days ago

#547940 is the ticket number to my case.

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Ashleyellen posted 7 days ago

Tell me your ticket number . So I can pass it to staff

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Guest posted 7 days ago

My ticket still hasn't been responded to 13 days later.... I love support!

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Ashleyellen posted 9 days ago

Every response is 1-5 days

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Guest posted 9 days ago

If I could refresh my vip to get a response quicker I would lol. Just soo eager to get back doing what I want on IMVU.

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Guest posted 9 days ago

Just made a response on it to make sure they see it and didn’t skip it entirely. Hopefully a fresh reply doesn’t throw me to the back of the line. @Ashleyellen

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Ashleyellen posted 9 days ago

You should be receiving ticket soon

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Guest posted 9 days ago

@Meeows I have not yet received an answer from my response when they asked for all the information needed. Been waiting 11 days since I replied.

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Ashleyellen posted 9 days ago

Hello, @Guest have you received your ticket yet ?

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YutakaSuzuki posted 10 days ago

my account being put on hold.

I Had Like 3 Accounts Deleted, Beccause They Refused
To Tell Me Why My Account Was On Hold For So Many Years...

A Staff Member Finally Told Me Why
My Accounts Got Deleted...

You See, Your Supposed To Ask The
Support Staff For A Form To Fill Out,
But They Never Tell You, Not Grant
You The Form, & Just Leave You In
Limbo Questioning Why Your On Hold...

The Way Their Team Gets You
That Account Back Comes Off More
As A Scam In-Which Sounds Like
Their Deliberately Trying To Rob You
Of Your Account On Purpose...

Sadly, I Don't Have The Form To Fill Out,
They Have The Form, & You Have To Ask
Them For The Form...

Supposedly, There Is A No Account Necessary
Needed To Get An Account Back Status Their
Dishing Out Today, I Haven't Gotten The Account
Out Of Hold From It Yet, But I'll See If It Works...

I Just Don't Trust This Staff Anymore...
Their Doing Very Shady Things Right Now...

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Guest posted 13 days ago

If anyone with the ability to speed up the process comes by, my ticket number is

#547940

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