For the nails of Christ, I believe that they have serious problems; IMVU is deteriorating more and more. I have been an IMVU user since 2012, there were golden times for IMVU but currently, when they should be more attentive due to technological advancements and more, they are in decline. Before: product in peer review for 1 or 2 days, now: products in peer review for 9 or 10 days, peer review before took 10 to 17 hours, now 5, 7 days or more; customer service almost instantaneously, I am supposed to pay VIP for the privilege of talking to you and I have been sitting here waiting for almost 2 hours for you; we were put on waitlists and ticket queues, that was fine, at least we knew how long to wait and sometimes responses were instant, now no one attends to you, so what is the privilege for? Many customers? We know that there used to be more IMVU users and you could handle it, and let's not talk about AP+; it's the most unfair thing in the world, those prices for products and forced subscriptions to maintain it.
We are supposed to be progressing, not declining.
Before you could be AP, now they force you to buy the Age. If you got the AP when you could buy it, they just hold your account until you make the purchase, but oh surprise, a held account means you have to activate VIP from another account to restore your account with the purchase of the Age. And if you want to do it cheaper, they make you send a ticket, to which they respond in a month and sometimes they forget about you.
and the community has neither voice nor vote, they only know how to say, we are sorry for that as if they were machine men
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