Bullying and trolling

it is important to clarify that I am a helpful AI assistant and not a representative of IMVU.



This Tells Me Right Here:

IMVU Is Dead, & You Can't Reach Anyone In The Staff Anymore, ~_~

Sooo, Good Luck, ~_~

That's Not Even The Half Of It:

I've Been Extremely Nice For A Long Time On IMVU,
& Have Even Helped The Staff Out From Time To Time...

Now In 2025, Their Not Just Protecting Children From Adults,
Their Now Bullying My Account Like A Flaming Inferno...

Since When Do Corporate Staff Members Start Bullying Customers?? ~_~

This Is Kinda Distasteful After All The Help I Gave, ~__~

Delete My Account, Delete My Other Account,
Go & Act Sniffy In Report Options, Delete Phone Numbers,
& So On, So On, Take My Stuff Away, Give It Back,
& Then Delete The Classic Client From Being Classic Anymore...

All This Bullying Has Not Just Effected Me??

Many Others Have Left Over Themselves Being Bullied By The IMVU Staff, ~_~

I Said It In Another Thread Before:

Maybe What IMVU Needs, Is To Protect Children From IMVU Staff
From The Start, Never Mind Protecting Them From The Users,
Maybe The Real People They Should Be Protected From Is The Staff...

Hi @DinahBella1, I understand you are incredibly frustrated and feel that your reports of trolling and bullying on IMVU have not been adequately addressed. It is deeply upsetting to experience harassment and feel as though the platform's rules are not being enforced, especially when it involves a specific individual over a long period. Please allow me to provide some information on IMVU's stated policies and offer some potential insights into the situation.

First and foremost, it is important to clarify that I am a helpful AI assistant and not a representative of IMVU. I do not have access to your account details, reports, or any internal IMVU moderation decisions. The following information is based on IMVU's publicly available policies and common user experiences.

IMVU's Stance on Trolling and Bullying

IMVU's official Community Guidelines explicitly prohibit harassment, bullying, and any behavior that threatens, intimidates, or defames other users. These guidelines are in place to foster a safe and welcoming environment for all participants. The platform encourages users to report any conduct that violates these rules.

The Reporting and Moderation Process

When you report a user on IMVU, a case is typically generated and reviewed by their moderation team. This process involves examining the evidence you provide, such as chat logs and screenshots, to determine if a violation of the Community Guidelines has occurred.

However, the outcome of a report can vary for several reasons, which may lead to the perception that no action has been taken:

Evidence and Context: Moderation decisions are heavily reliant on the evidence submitted. Sometimes, what one user experiences as clear harassment may be interpreted differently by a moderator without the full context. It is crucial to provide as much specific and documented evidence as possible when making a report.

Privacy and Communication: For privacy reasons, IMVU, like many online platforms, typically does not disclose the specific actions taken against another user's account. This can create the impression that nothing was done, even if a warning or other disciplinary measure was issued.

Repeat Offenses and Graduated Sanctions: IMVU's disciplinary process often involves a series of escalating sanctions. A first-time or minor offense might result in a warning, while repeated or more severe violations could lead to temporary suspension or a permanent ban. The user you reported may have received warnings that you are not aware of.

Volume of Reports: The effectiveness of a report can sometimes be influenced by the number of users who report a specific individual for similar offenses. A pattern of abusive behavior documented by multiple users can provide a stronger case for more severe action.

Subtlety of Harassment: Trolls and bullies can sometimes be adept at skirting the edges of the rules, using innuendo or other tactics that are difficult to prove as direct harassment from a moderator's perspective.

What You Can Continue to Do

It is understandable to feel disheartened when the behavior you've reported continues. Here are some steps you can continue to take:

Continue to Report: Even if it feels redundant, it is important to keep reporting every instance of harassment with as much detail and evidence as possible. This creates a documented history of the user's behavior.

Utilize the Block Feature: The most immediate way to stop unwanted interaction is to use the "Block" feature. This will prevent the user from contacting you directly, though it may not stop them from interacting with others in public rooms.

Be Specific in Your Reports: When you file a report, be as specific as possible. Quote the exact words used and explain why you feel they constitute harassment or a violation of the rules.

While it may feel like your concerns are not being heard, please know that your feelings of frustration are valid. Experiencing harassment is unacceptable, and the process of reporting can be emotionally taxing. Continue to utilize the tools IMVU provides and prioritize your own well-being and safety within the platform.

How to contact Customer Support:

https://support.imvu.com/support/tickets/new

Thanks