account settings

Posted 8 months ago by Eslem

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E
Eslem

Hello, my account with the username Nagme has been suspended, and I am the sole user; no one else has used it. I kindly request that it be reinstated due to security concerns. Thank you.

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Leph

Leph posted 5 days ago

Hi! I'm sorry you're having trouble with your account. If your account has been suspended and you believe this happened because of a security issue or by mistake, I recommend contacting IMVU Support through a Help Ticket. Please explain that you are the sole owner and user of the account and ask Support to review the suspension. You may also need to provide information to verify that you are the account owner. Account suspensions cannot be removed through the Community forums, but IMVU Support can review the situation and determine whether the account can be reinstated. I hope you can get your account back soon!

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IR0NI

Ir0ni posted 7 months ago

Hello,

I’m sorry to hear that your account has been suspended.

Please understand that account suspensions can only be reviewed and handled by the official IMVU Support Team. If you are the sole user of the account and believe this may be related to a security issue, you will need to contact Support directly so they can investigate your case.

Please submit a ticket through the official IMVU Support page:

https://support.imvu.com

When contacting them, make sure to include:

• Your username (Nagme)

• The email address linked to the account

• Any relevant details about the situation

The Support Team will review your case and provide further assistance.

Thank you for your understanding.

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