I have mid-tier VIP but cant use LIVE chat

Posted about 1 month ago by RichCurves

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RichCurves

I have to submit a ticket and wait 3-5 days because VU isnt recognizing I have VIP and I cannot live chat!

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Meeows Lucas

Meeows posted about 1 month ago

Hi, PhattyCake! Live Chat is available Tuesday to Saturday, from 9 AM to 6 PM (Pacific Time). This article explains more on how to use Live Chat: http://im.vu/help1094

How to contact Customer Service: https://support.imvu.com/support/tickets/new 
How to create and respond to a ticket: http://im.vu/help396 
How to create a ticket on mobile: http://im.vu/help769 

Thank you!

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