I tried to buy ap and age verification but it keeps telling me there is an issue
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Ir0niposted
26 days ago
Hello!
I’m sorry you’re experiencing this issue. If you are trying to purchase AP (Access Pass) and Age Verification but keep receiving an error message, this usually indicates a payment, verification, or account-related issue.
Unfortunately, billing and purchase problems cannot be resolved through the Community. For security and payment reasons, only the official IMVU Support team can review failed purchase attempts, error messages, and payment details.
Please submit a support ticket and include:
The exact error message you are receiving
Whether the issue happens with AP, Age Verification, or both
I tried to buy ap and age verification but it keeps telling me there is an issue
0 Votes
1 Comments
Ir0ni posted 26 days ago
Hello!
I’m sorry you’re experiencing this issue. If you are trying to purchase AP (Access Pass) and Age Verification but keep receiving an error message, this usually indicates a payment, verification, or account-related issue.
Unfortunately, billing and purchase problems cannot be resolved through the Community. For security and payment reasons, only the official IMVU Support team can review failed purchase attempts, error messages, and payment details.
Please submit a support ticket and include:
The exact error message you are receiving
Whether the issue happens with AP, Age Verification, or both
The payment method you are using
The date and time you attempted the purchase
You can contact IMVU Support here
https://support.imvu.com/support/tickets/new
The Support team will be able to investigate the issue and help you complete your purchase or explain why it’s failing.
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