VIP The True Problem?

Posted 3 days ago by YutakaSuzuki

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YutakaSuzuki

How Many People Would Have To Agree 2 Factors Here...

How Many Agree That You Can Usually Tell When
A Company Is Dying, When Their Own Subscription
Or Even Paid Service Was Activated By A User Or
Customer, But The Staff Wasn't Even Aware Of Any
Form Of Payment Going Through At All, & Due To
This Ignorance, They Never Gave Out The Reward,
Nor Subscription Package... But They Still Took
The Money, Or The Money Just Ended Up Pending
Indefinitely, Cause They Never Noticed They Got
Any Money At All, ?? ~___~

How Many Agree That You Can Usually Tell When
A Platform Is Dying, When You Have 2 Identical
Platforms 1 New & 1 Old, & 3 Other Alternatives,
But The Only Working One Is The One Everyone
Wants To Use, & That Just So Happens To Be The
One They Broke The Most Times In The Shortest
Time Span Due To The Fact They Claimed All Platforms
Needed To Be Similar In An Effort To Please Only
The Staff Who Cared & A Select Few Others... ??

Point Is:

If The Staff Is Getting Neglectful With Customers,
& They Are Behaving Badly, & They Are Not Handling
Jobs Correctly, Chances Are They Are A Dying Platform, ~____~

Right?

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1 Comments

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Sarirea posted 3 days ago

Part 1 : Payment issues can be for any number of reasons and doesn't have to solely be the fault of the service provider. Like for example PayPal is a pretty trustworthy company in my opinion, yet my bank has certain security measures in place where I can't use PayPal or it will freeze my account until I can verify it was me. Also worth mentioning is that while the branch office might be aware of this freeze, the main office still needs to be called by the branch office and then it still takes time for the main office to unfreeze the account. This communication might even be more scarce if the billing department is outsourced.
So I wouldn't say it's a indicator that the company is dying. I would say it's more likely that there is a lack of communication within the company. But it could be the nature of how different departments interact. Not every department knows what the other is doing.

Part 2 : Programming and communicating between platforms is not an easy process, and can be even more of a headache when dealing with dated tech. Especially when the dated tech is no longer supported and no modern day viable alternatives. Think something like Flash Player which reached its end of life in December of 2020. So it only makes sense for a company to consider the newer tech and experiment with it. Strictly from a business point of view of survival. Does it make more sense for a company to have to seek out new band-aids to keep their dated tech alive day to day?  Do they say, we must upgrade so we have longevity with the programming the next 5 to 10 years.

Also having a similar user experience across multiple platforms is a great idea. Think about it like this. User plays with a platform and they want to see what another platform offers. Is it a better user experience to be lost and confused on the new platform or is it a better experience to pop over to whatever platform and say, "WOW! other than device, the layout and experience is very similar" I can't speak for others but I do like the idea of being able to flip between my laptop and my tablet onto IMVU and have a very similar user experience.

This too in my opinion is not an indicator of a dying company. It feels more like the human experience of a dislike for change to something we hold near and dear.

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